Privacy policy

Who we are

Kryzen Biotech Private Limited ("Kryzen", "we", "us") designs, builds and manages polyhouse, nethouse and hydroponic farms. Our registered office is at #98, At. Po. Degaon, Tal. Wai, Dist. Satara, Maharashtra 412803, and our corporate office is in Wakad, Pune.

This policy explains how we handle personal data you share with us on this website, on WhatsApp, on calls, at our farms and offices, and in our apps. It follows India's Digital Personal Data Protection Act, 2023.

What we collect

We collect only the information we need for the purpose you share it for.

How we use your data

• Reply to your enquiry and give you a quotation or project report
• Plan, build, deliver and support your farm project
• Help you apply for bank loans and government subsidy, when you ask us to
• Run training programmes, webinars and courses you register for
• Send updates about your project, and offers if you agree to receive them
• Improve our website, products and services

Your consent

We use your data only after you give consent, for example by submitting a form or messaging us, or where the law allows it without consent. You can withdraw consent at any time. This will not affect anything we did before you withdrew it, but we may no longer be able to deliver some services.

Who we share it with

We do not sell your personal data. We share it only with:

• Banks, NBFCs and government departments, when you ask us to help with a loan or subsidy
• Contractors, transporters and service partners who help deliver your project
• Buyers and selling partners, when you sell produce through Kryzen supply chain
• Technology providers that host our website, apps and email, under contracts that protect your data
• Other Kryzen-owned websites and platforms (see the next section)
• Authorities, when the law requires it

Our other websites and platforms

Besides this website, Kryzen Biotech Private Limited owns and runs these websites and platforms:

These are independent platforms. Each may collect personal data directly from you, for example when you register, buy, log in or join a course. Data collected on any of these platforms may be shared with this website and the other platforms listed above, so that we can serve you as one company. This policy applies to all of them.

How long we keep it

We keep your personal data for 5 years, or longer if the law requires it. After that we delete it or make it anonymous.

How we protect it

We use access controls, encrypted connections (HTTPS) and staff training to keep your data safe. Only people who need your data to do their job can see it. If a data breach affects you, we will inform you and the Data Protection Board as the law requires.

Your rights

You have the right to:

• Know what personal data we hold about you and how we use it
• Correct or update data that is wrong or incomplete
• Ask us to delete your data when it is no longer needed
• Withdraw your consent
• Name another person to exercise these rights if you are unable to
• Raise a complaint with our grievance officer, and then with the Data Protection Board of India

To use any of these rights, write to the grievance officer below. We will reply within 72 working hours.

Cookies

Cookies are small files saved by your browser. We use them to keep the site working, remember your language, and understand which pages are useful. You can block or delete cookies in your browser settings. Some parts of the site may not work without them.

Children

Our services are meant for adults. We do not knowingly collect data from anyone under 18 without a parent or guardian's consent. Students in our training programmes register through their parent, guardian or institution.

Changes to this policy

We may update this policy when our services or the law change. The date at the top shows the latest version. For important changes, we will tell you by email or WhatsApp.

Contact and grievance officer

For any question, request or complaint about your personal data, contact our grievance officer.